Refund policy

Last updated: [Date the legal pages were approved]

If BuildRite isn't right for you, email [Support email, e.g. support@buildrite.dev] within 14 days of your purchase with your licence ID or order email, and we'll refund you in full. No questions asked.

  • Refunds go back to the original payment method, through Stripe. Your bank may take a few days to show it.
  • A refund ends the licence: the key stops being valid for new development and the feed token stops working. See section 6 of the licence agreement.
  • Seats added later can be refunded on the same terms, within 14 days of adding them.
  • After 14 days, purchases aren't refundable, except where the law requires it.

If you open a payment dispute instead of contacting us, the licence ends when the dispute is opened.